chatbot KB

RETURN_REQUEST_ON_HOLD - Return and Refund status of the order
I have checked and found that our support team needs the images of the product(s) or the invoice of the order to proceed further with the return request. Yo...
Fri, 2 Feb, 2024 at 12:36 PM
RETURN_REFUND_OMS_FAILED - Return and Refund status of the order
I have checked and found that our support team is working on initiating the refund against the returned product(s). This shall be done within the next 2-4 h...
Fri, 2 Feb, 2024 at 12:36 PM
RETURN_REFUND_INITIATED - Return and Refund status of the order
I understand that you want to know the refund details against the returned product(s). Here are the essential details for your reference: Refund Amount - R...
Fri, 2 Feb, 2024 at 12:37 PM
RETURN_REFUND_COMPLETED - Return and Refund status of the order
I understand that you want to know the refund details against the returned product(s). Here are the essential details for your reference: Refund Amount - R...
Mon, 12 Feb, 2024 at 2:56 PM
RETURN_PICKUP - Return and Refund status of the order
I've checked and confirmed that the return process for your product(s) is underway. This typically takes 2-4 hours to 2-3 business days, depending on th...
Mon, 12 Feb, 2024 at 2:56 PM
RETURN_PARTIALLY_ACCEPTED_WITH_PICKUP - Return and Refund status of the order
I've checked and found that our team has successfully initiated the return process for a few requested products and regret to inform you that the return...
Fri, 2 Feb, 2024 at 12:38 PM
RETURN_PARTIALLY_ACCEPETED_WITHOUT_PICKUP - Return and Refund status of the order
I have checked and found that our team has successfully processed a returnless refund for few product(s) and regret to inform you that the return request fo...
Mon, 12 Feb, 2024 at 2:57 PM
RETURN_MANUAL_VERIFICATION - Return and Refund status of the order
I've gathered the details and found that our support team is actively reviewing your return request for the specified product(s). Please anticipate an u...
Fri, 2 Feb, 2024 at 12:40 PM
RETURN_AUTO_REFUND - Return and Refund status of the order
I have checked and found that our team has initiated a returnless refund against the requested product(s). You may dispose of the product(s) at your conveni...
Fri, 2 Feb, 2024 at 12:41 PM
RETURN_ACCEPTED_WITHOUT_PICKUP - Return and Refund status of the order
I have checked and found that our team has initiated a returnless refund against the requested product(s). You may dispose of the product(s) at your conveni...
Mon, 12 Feb, 2024 at 2:55 PM