chatbot KB

VERIFICATION_DONE-Order Status-COD
I've checked and am glad to inform that your uploaded prescription has been thoroughly verified by our expert pharmacists. Next, we'll be promptly ...
Fri, 2 Feb, 2024 at 1:05 PM
VERIFICATION_DONE-Why order is modified
If you notice modifications to your medicine order, it could be due to various reasons such as stock availability, price adjustments, prescription details, ...
Fri, 2 Feb, 2024 at 1:05 PM
VERIFICATION_DONE-I want to cancel order
I'm sorry to learn that you've chosen to cancel your order. Even though it's disappointing, I'm here to assist you in any way I can. If you...
Mon, 12 Feb, 2024 at 3:03 PM
VERIFICATION_DONE-Refund Status
I understand that you want to know the refund details of your order. Here are the essential details for your reference: Refund Amount - Refund Initiated Da...
Mon, 12 Feb, 2024 at 3:11 PM
CANCELLED - Refund status
I've checked and found that that the order was, unfortunately, cancelled due to operational issues. If you have any further concerns or questions, ple...
Sat, 3 Feb, 2024 at 9:16 PM
CANCELLED - Why order is cancelled
I've checked and found that that the order was, unfortunately, cancelled due to operational issues. If you have any further concerns or questions, ple...
Sat, 3 Feb, 2024 at 9:16 PM
CANCELLED - Why order is cancelled
    I apologise for any inconvenience caused. Our team made several attempts to reach you on your registered number, but unfortunately, they couldn't es...
Sat, 3 Feb, 2024 at 9:17 PM
CANCELLED - Need to know my refund status
I've checked, and it seems that the order was cancelled because some of the medicines you ordered were not listed in the prescription you had provided. ...
Mon, 12 Feb, 2024 at 2:57 PM
CANCELLED - I need to know why my order was cancelled
Your order has been canceled due to government restrictions on the prescribed medicines. Our team is unable to prescribe them in compliance with the prevale...
Mon, 12 Feb, 2024 at 3:01 PM
CANCELLATION_REJECTED
If you're seeing your order marked as "Cancellation Rejected," it means our system couldn't process the cancellation request. This might b...
Mon, 12 Feb, 2024 at 3:17 PM