chatbot KB

R020058 - Invalid Prescription
I noticed that the uploaded prescription does not specify the details of the patient, which is essential for a prescription to be considered valid. Followi...
Mon, 12 Feb, 2024 at 2:21 PM
R020059 - Invalid Prescription
I noticed that the uploaded prescription does not specify the details of the patient, which is essential for a prescription to be considered valid. Our tea...
Mon, 12 Feb, 2024 at 2:20 PM
R020060 - Invalid Prescription
I noticed that the uploaded prescription does not specify the details of the patient, which is essential for a prescription to be considered valid. Great n...
Mon, 12 Feb, 2024 at 2:20 PM
R020061 - Invalid Prescription
I've checked and found that the uploaded prescription has exceeded its expiration date, making it no longer valid for use. As discussed earlier with ou...
Mon, 12 Feb, 2024 at 2:13 PM
R013805 - Customer dependency
I've checked and found that our team tried reaching you on your registered number, but unfortunately, they couldn't connect due to network or voice-...
Mon, 12 Feb, 2024 at 2:12 PM
R013806 - Item not serviceable
Upon review, it seems that the items you've requested are not currently out of stock, making them unavailable for purchase. Our team tried reaching you...
Mon, 12 Feb, 2024 at 2:12 PM
R020051 - Invalid Prescription
I noticed that the uploaded prescription is missing the date of the visit, which is a crucial requirement for it to be considered valid. Our team tried rea...
Mon, 12 Feb, 2024 at 2:12 PM
PRESCRIPTION_VERIFIED-I want to cancel order
I'm sorry to learn that you've chosen to cancel your order. Even though it's disappointing, I'm here to assist you in any way I can. If you...
Mon, 12 Feb, 2024 at 2:12 PM
PRESCRIPTION_VERIFIED-Order Status
I've checked and am glad to inform that your uploaded prescription has been thoroughly verified by our expert pharmacists. Next, we'll be promptly ...
Mon, 12 Feb, 2024 at 2:11 PM
RETURN_TO_ORIGIN - Need to know my refund status
I understand that you want to know the refund details against the returned product(s). Here are the essential details for your reference: Refund Amount - R...
Mon, 12 Feb, 2024 at 2:08 PM