chatbot KB

RETURN_RTO - Need to know my refund status
I understand that you want to know the refund details against the returned product(s). Here are the essential details for your reference: Refund Amount - R...
Mon, 12 Feb, 2024 at 2:55 PM
RETURN_REQUESTED_TO_OMS - Return and Refund status of the order
I've checked and confirmed that the return process for your product(s) is underway. This typically takes 2-4 hours to 2-3 business days, depending on th...
Mon, 12 Feb, 2024 at 2:57 PM
RETURN_REQUESTED - Return and Refund status of the order
I've checked and confirmed that the return process for your product(s) is underway. This typically takes 2-4 hours to 2-3 business days, depending on th...
Mon, 12 Feb, 2024 at 2:55 PM
RETURN_REQUEST_UPDATED -Return and Refund status of the order
Thank you for sharing the requested images with our team. I've gathered the details and found that our support team is actively reviewing your return ...
Fri, 2 Feb, 2024 at 12:43 PM
PRESCRIPTION_VERIFIED-Refund Status
I understand that you want to know the refund details of your order. Here are the essential details for your reference: Refund Amount - Refund Initiated Da...
Fri, 2 Feb, 2024 at 12:37 PM
RETURN_REQUEST_TO_OMS_FAILED - Return and Refund status of the order
I've gathered the details and found that our support team is actively reviewing your return request for the specified product(s). Please anticipate an u...
Fri, 2 Feb, 2024 at 12:37 PM
RETURN_REQUEST_RTO - Return and Refund status of the order
I understand that you want to know the refund details against the returned product(s). Here are the essential details for your reference: Refund Amount - R...
Fri, 2 Feb, 2024 at 12:37 PM
RETURN_REQUEST_REJECTED - Return and Refund status of the order
I've checked, and I'm sorry to inform you that the return request has been declined. If you need further assistance or have any concerns, please ...
Fri, 2 Feb, 2024 at 12:36 PM
RETURN_REQUEST_RAISED - Return and Refund status of the order
I've gathered the details and found that our support team is actively reviewing your return request for the specified product(s). Please anticipate an u...
Fri, 2 Feb, 2024 at 12:35 PM
RETURN_REQUEST_PICKUP - Return and Refund status of the order
I've checked and confirmed that the return process for your product(s) is underway. This typically takes 2-4 hours to 2-3 business days, depending on th...
Fri, 2 Feb, 2024 at 12:35 PM