I've checked and found that our team has successfully initiated the return process for a few requested products and regret to inform you that the return request for one or more requested product(s) has been declined.

The return process typically takes 2-4 hours to 2-3 business days, depending on the logistics partner.

Please keep the product(s) intact in their original packaging, as cut strips or partially used items can't be considered for return.

If you need more assistance, click the button below to chat with our support team.

***Once our store receives and approves the product(s), we'll issue your refund against the product(s).