chatbot KB

R011043 - Edited Rx - Cx ready to reupload
I've checked and found that our pharmacists have detected potential modifications in the uploaded prescription. Following your discussion with our team...
Mon, 12 Feb, 2024 at 1:21 PM
READY_FOR_VERIFICATION-Order Status less than 30 mins
I've checked, and your order is currently in the "Ready for Verification" status. Please be patient as our team is verifying your request to e...
Mon, 12 Feb, 2024 at 1:21 PM
R011083 - Edited Rx - Cx ready to reupload
I've checked and found that our pharmacists have detected potential modifications in the uploaded prescription. Following your discussion with our team...
Mon, 12 Feb, 2024 at 1:21 PM
READY_FOR_VERIFICATION-Order Status
I apologise for the delay in the verification process. Normally, it takes under 30 minutes. Our team is actively addressing this uncommon delay and apprecia...
Mon, 12 Feb, 2024 at 1:22 PM
R011177 - Edited Rx - Cx requested to callback
I've checked and found that our pharmacists have detected potential modifications in the uploaded prescription. Great news! Our team has already schedu...
Mon, 12 Feb, 2024 at 1:22 PM
R011081 - Edited Rx - VC Interested
I've checked and found that our pharmacists have detected potential modifications in the uploaded prescription. As discussed earlier with our team, a f...
Mon, 12 Feb, 2024 at 1:22 PM
CONSULT_INITIATED-Doctor Consultation Status
I regret to inform you that there's an issue with the provided prescription(s), and as a result, your order is currently on hold. <br>  \n  <br...
Thu, 29 Feb, 2024 at 4:54 PM
CONSULT_PENDING-Doctor Consultation Status
I regret to inform you that there's an issue with the provided prescription(s), and as a result, your order is currently on hold. As a valued customer,...
Mon, 12 Feb, 2024 at 1:22 PM
R011087 - Image not clear - Cx not responding
It seems that our team encountered difficulty verifying the prescription due to the blurry/unclear image provided. Our team tried reaching you, but couldn...
Mon, 12 Feb, 2024 at 1:22 PM
R011088 - Image not clear - Cx ready to reupload
It seems that our team encountered difficulty verifying the prescription due to the blurry/unclear image provided. Following your discussion with our team...
Mon, 12 Feb, 2024 at 1:23 PM