chatbot KB

ORDER_INITIATED-I want to cancel order
I deeply regret the unexpected inconvenience you've faced. This is certainly not the level of service we aim to provide. If you wish to proceed with t...
Fri, 2 Feb, 2024 at 12:44 PM
R011101 - Chronic Medicine - Ordered Quantity greater than prescribed - VC Interested
Our team has noticed a quantity mismatch in your order. For instance, you ordered 5 strips of Paracetamol 650, but your doctor recommended 3 strips. As dis...
Fri, 2 Feb, 2024 at 12:44 PM
R011076 - Date Missing - Cx not responding
I noticed that the uploaded prescription is missing the date of the visit, which is a crucial requirement for it to be considered valid. Our team tried rea...
Fri, 2 Feb, 2024 at 12:44 PM
R011077 - Date Missing - Cx ready to reupload
I noticed that the uploaded prescription is missing the date of the visit, which is a crucial requirement for it to be considered valid. Following your dis...
Fri, 2 Feb, 2024 at 12:45 PM
R011190 - Date Missing - Cx requested to callback
I noticed that the uploaded prescription is missing the date of the visit, which is a crucial requirement for it to be considered valid. Great news! Our te...
Fri, 2 Feb, 2024 at 12:45 PM
R011179 - Date Missing - Cx requested to callback
I noticed that the uploaded prescription is missing the date of the visit, which is a crucial requirement for it to be considered valid. Great news! Our te...
Fri, 2 Feb, 2024 at 12:45 PM
R011033 - Date Missing - VC Interested
I noticed that the uploaded prescription is missing the date of the visit, which is a crucial requirement for it to be considered valid. As discussed earli...
Fri, 2 Feb, 2024 at 12:45 PM
R011079 - Doctor, Clinic Name Missing - Cx not responding
I noticed that the uploaded prescription is missing the doctor/clinic name, which is a crucial requirement for it to be considered valid. Our team tried re...
Fri, 2 Feb, 2024 at 12:45 PM
R011080 - Doctor, Clinic Name Missing - Cx ready to reupload
I noticed that the uploaded prescription is missing the doctor/clinic name, which is a crucial requirement for it to be considered valid. Following your di...
Fri, 2 Feb, 2024 at 12:45 PM
R011178 - Doctor, Clinic Name Missing - Cx requested to callback
I noticed that the uploaded prescription is missing the doctor/clinic name, which is a crucial requirement for it to be considered valid. Great news! Our t...
Fri, 2 Feb, 2024 at 12:46 PM