Medicines

Medicines KBs

How long would it take to verify my prescription?(Non Business hr)
Our team of certified pharmacists will verify your prescription from the time it reaches us. We will verify that the ordered medicines are against the presc...
Wed, 7 Dec, 2022 at 3:49 PM
Why is it taking so long to verify my order?(more than 30 mins)
We are extremely sorry for the inconvenience. It seems there is some technical issue. We are trying our best to fix it and will verify your order soon.
Wed, 7 Dec, 2022 at 3:57 PM
Why is it taking so long to verify my order?(more than 1 hr)
We are extremely sorry for the inconvenience. It seems there's some technical issue. We are trying our best to fix it and will verify your order soon.
Wed, 7 Dec, 2022 at 3:54 PM
Why is it taking so long to verify my order?(Non Business more than 1 hr)
Our team of certified pharmacists will verify your prescription from the time it reaches us. We will verify that the ordered medicines are against the presc...
Wed, 7 Dec, 2022 at 3:59 PM
Why my order is cancelled?-DEFAULT
We regret to inform you that your order has been cancelled due to some circumstances. You can re-order with a valid prescription.
Thu, 5 Jan, 2023 at 11:26 PM
How long would it take to verify my prescription?-Fallback
Our team of certified pharmacists will verify your prescription from the time it reaches us. We will verify that the ordered medicines are against the presc...
Thu, 5 Jan, 2023 at 11:39 PM
Why my order is on hold-R011095
DOCTOR CONSULTATION SCHEDULED Some Medicines in your order are not present in the prescription/s uploaded. Our doctor will call you for a free consultatio...
Thu, 16 Feb, 2023 at 12:07 PM
Why my order is on hold-R011092
DOCTOR CONSULTATION SCHEDULED The prescription for your order is not valid now. Our doctor will call you for a free consultation.
Thu, 16 Feb, 2023 at 12:08 PM
Why my order is on hold-R011033
DOCTOR CONSULTATION SCHEDULED We cannot verify the date of prescription. Our doctor will call you for a free consultation.
Thu, 16 Feb, 2023 at 12:09 PM
Why my order is on hold-R011073
CONFIRMATION NEEDED We need to verify some details for your order. Our team will reach out to you and process the order at the earliest.
Wed, 11 Jan, 2023 at 3:13 PM