Lab Tests
You can update patient details (on updated app/website) for your test order 30 minutes before the scheduled pick-up time by following these steps: Click o...
Wed, 26 Jul, 2023 at 6:24 PM
Kindly call our health advisors team on 04048213322 so that we can arrange a slot for you on priority. If we are not able to resolve your issue on call...
Fri, 29 Apr, 2022 at 2:02 PM
At the moment, we cannot update a patient's address in an existing confirmed order. However, you can cancel the current order and create a new order by ...
Wed, 26 Jul, 2023 at 6:38 PM
We are sorry to know that your order has not been confirmed yet, despite the amount being debited from your account. You can check the status of your o...
Tue, 1 Aug, 2023 at 6:14 PM
Currently, we do not allow removal of tests from a confirmed order. However, you can cancel the current order and create a new order by selecting the same s...
Tue, 1 Feb, 2022 at 7:59 PM
You can reschedule your order 30 minutes before the scheduled pick-up time by following these steps: - Click on the 'Reschedule' button below - ...
Tue, 1 Aug, 2023 at 5:15 PM
If you wish to cancel your diagnostic test order, you can follow these steps: - Click on the 'Cancel' button below - Select the reason for cancella...
Wed, 1 Feb, 2023 at 4:46 PM
Your sample collection professional’s (phlebotomist) contact details will be available one hour before the appointment time. Once our executive is on the wa...
Tue, 1 Aug, 2023 at 5:06 PM
We assure you that Apollo 24|7 sample collection professional will collect your sample before the end of your time slot. You can click on the 'Order De...
Wed, 1 Feb, 2023 at 4:48 PM
We are sorry to hear that the sample pick-up you booked was rescheduled/cancelled. We treat matters of timely customer service with utmost seriousness and s...
Wed, 1 Feb, 2023 at 4:49 PM