We are sorry to hear that the sample pick-up you booked was rescheduled/cancelled. We treat matters of timely customer service with utmost seriousness and sincerity. Please be assured that we have noted your feedback.
If this is a prepaid order, refund of your payment is initiated automatically upon cancellation and it generally reflects in your source payment mode within 7 working days from the date of cancellation.
For UPI refunds, please note that the refund amount gets directly credited in the bank account and does not reflect in the UPI app. We would request you to check the bank account statement for such payments.
For further help, kindly raise a request below with all the available details. Our team will make every effort to assist you with your order
If this is a prepaid order, refund of your payment is initiated automatically upon cancellation and it generally reflects in your source payment mode within 7 working days from the date of cancellation.
For UPI refunds, please note that the refund amount gets directly credited in the bank account and does not reflect in the UPI app. We would request you to check the bank account statement for such payments.
For further help, kindly raise a request below with all the available details. Our team will make every effort to assist you with your order