Lab Tests

Not Able to Place Order - Home Collection Charges are high
If you feel our home sample collection charges are high, we request you to avail the benefits of CIRCLE membership. You can get up to 60% off and Rs.100 cas...
Fri, 29 Apr, 2022 at 2:04 PM
Order Confirmation/Invoice - Payment status is shown as Pending
If any money got deducted and your order failed, it would have already been credited to your source payment mode's account. Kindly check respective paym...
Mon, 22 May, 2023 at 9:50 AM
Order Confirmation/Invoice - Order Confirmation not received
You can check your order status by heading over to 'My Orders' section by clicking on the below available button. If you see your order status as &#...
Tue, 1 Aug, 2023 at 5:07 PM
I need to know my refund status
Products in your order have been revised. The refund would be initiated accordingly once the order would be packed and billed.
Thu, 12 Jan, 2023 at 3:32 PM
Order Confirmation/Invoice - Need Invoice/Clarity in invoice
Please note it takes 2-4 hours after your sample is collected for the invoice to be generated. You will be receiving the invoice over whatsapp on your regis...
Tue, 1 Aug, 2023 at 5:14 PM
Not Able to Place Order - Not able to find slots
Kindly call our health advisors team on 18005721111 so that we can check for serviceability and arrange a slot for you on priority.  If we are not able to ...
Fri, 5 May, 2023 at 12:24 PM
Order Confirmation/Invoice - Need clarity in Invoice
You can download the invoice from the app within 8 hours of sample collection. Click on this link to download the invoice: https://rrj.nu/F5J9ZdmO
Tue, 1 Feb, 2022 at 7:59 PM
Not Able to Place Order - Test is not available
You can search for the test/package as per your requirements on our homepage. Click on button below to search for a test.   Kindly call our health advisor...
Wed, 26 Jul, 2023 at 6:51 PM
Modify order details/patient details - Add/Remove Tests
Add/Remove tests - You can modify your cart to add/remove tests/packages by heading over to 'My Orders' section and follow these steps  - Click ...
Wed, 26 Jul, 2023 at 6:55 PM
Not Able to Place Order - Want More details about test/package
You can view all the details about a test/package on our test details page. Click on button below to search for a test and view details about it.  If yo...
Wed, 1 Feb, 2023 at 3:22 PM