Medicines

Medicines KBs

Order Initiated-Order delay> 5 mins
Order Status: Order initiated!   We apologize for the delay. Your order initiation is taking longer than expected, which is unusual. We're actively reso...
Thu, 5 Oct, 2023 at 9:30 PM
PRESCRIPTION_IN_VERIFICATION-Order delay-> 5 mins
Order Status: Prescription in Verification.  We apologize for the delay; typically, this process takes under 30 minutes. However, due to factors such as a ...
Fri, 13 Oct, 2023 at 1:16 PM
READY_FOR_VERIFICATION-Order delay
Order Status: Ready for Verification We apologize for the delay, as our standard verification time is typically under 30 minutes. We're actively worki...
Thu, 5 Oct, 2023 at 9:33 PM
RETURN_ACCEPTED_PICKUP_MIX-When will items be picked up
Return & Refund Process Initiated: Keep Product(s) Intact! We've processed the direct refund for some product(s) and initiated the return process f...
Thu, 5 Oct, 2023 at 9:50 PM
RETURN_ACCEPTED_WITH_PICKUP-When will items be picked up
Return Process Initiated: Keep Product(s) Intact! We've initiated the return process for the requested product(s), which may take 2-4 hoursto 2-3 busin...
Thu, 5 Oct, 2023 at 9:50 PM
RETURN_REQUEST_RVP_ASSIGNED-When will items be picked up
Return Process Initiated: Keep Product(s) Intact! We've initiated the return process for the requested product(s), which may take 2-4 hoursto 2-3 busin...
Thu, 5 Oct, 2023 at 9:51 PM
RETURN_MANUAL_VERIFICATION-Return & refund status
Return Request Review in Progress - Expect Update in 24 Hours! Our support team is currently reviewing your return request for the requested product(s). Yo...
Thu, 5 Oct, 2023 at 9:52 PM
RETURN_PARTIALLY_ACCEPTED_WITH_PICKUP-Return & refund status
Return Request Status: Partially Accepted for Return! We've successfully initiated the return process for a few requested products. However, we regret ...
Thu, 5 Oct, 2023 at 9:53 PM
RETURN_PICKUP-Return & refund status
Return Process Initiated: Keep Product(s) Intact! We've initiated the return process for the requested product(s), which may take 2-4 hoursto 2-3 busin...
Thu, 5 Oct, 2023 at 9:54 PM
RETURN_REFUND_OMS_FAILED-Return & refund status
Refund Initiation Underway: Expect Update in 24 Hours! Our support team is working on initiating the refund against the returned product(s). This shall be ...
Thu, 5 Oct, 2023 at 9:55 PM