Medicines

Medicines KBs

CANCELLATION_REJECTED-Why order is not cancelled
"Understanding Order Status: Cancellation Rejected" Are you wondering why your order status is showing as "Cancellation Rejected"? Her...
Thu, 5 Oct, 2023 at 9:46 PM
Cancel the Consultation
Consult Cancellation Support: We're Here to Help We are sad to see that you have decided to cancel the consultation. However, we are here to assist ...
Tue, 26 Sep, 2023 at 7:05 PM
Issue in Order Delivered
We're Here to Help you with the issue in Order Delivered  We apologize for any inconvenience caused. **We strive for excellence in our service, and ...
Wed, 20 Mar, 2024 at 3:24 PM
LOST-Why order is cancelled
Order Cancellation due to Operation Issues. Your order has been cancelled upon your request due to Operational issues. Need further assistance? Please c...
Tue, 26 Sep, 2023 at 9:09 PM
Other Issues
Other Order Issues We apologize for the inconvenience caused. Our dedicated support team is ready to address specific issue and provide you with the re...
Thu, 1 Feb, 2024 at 11:50 AM
PAYMENT_FAILED-Need to know my refund status
If you have been charged for an order but it was not confirmed, please ensure that your payment details are correct and try again. If the issue persists, co...
Thu, 5 Oct, 2023 at 9:27 PM
PROCESSING_ORDER-Order Delay
Order status: Your order status is showing as "PROCESSING_ORDER". Instructions: 1.If your order status is showing as "PROCESSING_ORDER",...
Thu, 5 Oct, 2023 at 9:28 PM
FAILED_PROCESSING_ORDER-How long will it take to deliver order?
Order status: Your order status is showing as "FAILED_PROCESSING_ORDER". 1.When your order status is "FAILED_PROCESSING_ORDER," it mean...
Thu, 5 Oct, 2023 at 9:28 PM
PRESCRIPTION_UPLOADED-Order status
We apologize for the delay. Your prescription was verified, which typically takes less than 30 minutes. We're working to resolve this issue promptly. ...
Thu, 5 Oct, 2023 at 9:29 PM
PAYMENT_SUCCESS-Order delay
Order Status: Payment success! We apologize for the delay. Your payment was successful, but processing is taking longer than usual, which isn't typic...
Thu, 5 Oct, 2023 at 9:30 PM