chatbot KB

R000433-Prescription image is not clear
I've checked and found that the attached prescription could not be verified due to the blurry/unclear image provided. Our team tried reaching you on yo...
Tue, 13 Feb, 2024 at 5:06 PM
CANCELLED - R000331
I've checked, and it seems that the order was cancelled because the attached prescription was not valid. To comply with government regulations, we requ...
Tue, 13 Feb, 2024 at 5:06 PM
CANCELLED - R000332
I've checked and found that that the order was, unfortunately, cancelled due to operational issues. If you have any further concerns or questions, ple...
Tue, 13 Feb, 2024 at 5:06 PM
R000432-Doctor name / clinic details are missing
I've checked, and it seems that the order was cancelled because the attached prescription was not valid. To comply with government regulations, we requ...
Tue, 13 Feb, 2024 at 5:07 PM
CANCELLED - R000334
I've checked and found that that the order was, unfortunately, cancelled due to operational issues. If you have any further concerns or questions, ple...
Tue, 13 Feb, 2024 at 5:07 PM
R000429-Hand written rx without clinical details
I've checked, and it seems that the order was cancelled because the attached prescription was not valid. To comply with government regulations, we requ...
Tue, 13 Feb, 2024 at 5:07 PM
CANCELLED - R000335
Your order has been canceled due to government restrictions on the prescribed medicines. Our team is unable to prescribe them in compliance with the prevale...
Tue, 13 Feb, 2024 at 5:07 PM
R000428-Date Missing
I've checked, and it seems that the order was cancelled because the attached prescription was not valid. To comply with government regulations, we requ...
Tue, 13 Feb, 2024 at 5:08 PM
R000411-No Prescription link- No Rx
I've checked, and it seems that the order was cancelled because the attached prescription was not valid. To comply with government regulations, we requ...
Tue, 13 Feb, 2024 at 5:09 PM
R000385-Initiate Consult- Customer name & Patient name Same
I've checked, and it seems that the order was cancelled because the uploaded prescription did not specify the doctor/clinic name which is an essential r...
Tue, 13 Feb, 2024 at 5:11 PM