Vaccination

Unable to book slot for myself
If you have selected a corporate sponsored slot and trying to book: - You cannot book a second corporate sponsored slot for same person if you have any ac...
Tue, 1 Feb, 2022 at 8:00 PM
Status in Apollo 247 app is not shown as Completed
If you had booked a vaccination slot through Apollo 247 app and the vaccination was completed, kindly raise a request here mentioning the Booking ID, Date &...
Tue, 1 Feb, 2022 at 8:01 PM
Unable to book slots for family members
Add family members as following and book slots for them: • Click on 'Book Vaccination Slot' -> '+Add Member' or Go to 'My Accounts&...
Tue, 1 Feb, 2022 at 8:00 PM
Need bill for the vaccination
Invoice will be available in app for the 'Pay By Self' customers only post vaccination when the status in app is updated to 'Completed' or &...
Tue, 1 Feb, 2022 at 8:01 PM
Corporate Registration - Not getting OTP on Email
Request you to kindly first check with your company’s HR if your organization has partnered with Apollo 247 and you are eligible to avail those benefits. ...
Tue, 1 Feb, 2022 at 8:00 PM
Other Issues
If you did not book vaccination slot through Apollo 247, please contact the vaccination centre directly. If you booked vaccination slot through Apollo ...
Tue, 1 Feb, 2022 at 8:01 PM
Corporate Registration - Unable to enroll
Request you to kindly first check with your company’s HR if your organization has partnered with Apollo 247 and you are eligible to avail those benefits. ...
Tue, 1 Feb, 2022 at 8:00 PM
Need to cancel or reschedule or modify the booked slot
Kindly follow the following steps: i. Open the list of booked vaccination slots ii. Select the vaccination slot you want to cancel/reschedule iii. Ca...
Tue, 1 Feb, 2022 at 8:00 PM
Denied vaccination at vaccination centre
- If you have already cancelled booking or the booking status is shown as 'Cancelled' or 'Rejected' in your app, the refund will be processe...
Tue, 1 Feb, 2022 at 8:01 PM
I had to pay again at vaccination centre
- If you have already cancelled booking or the booking status is shown as 'Cancelled' or 'Rejected' in your app, the refund will be processe...
Tue, 1 Feb, 2022 at 8:01 PM