I'm sorry to learn that you've chosen to cancel your order. Even though it's disappointing, I'm here to assist you in any way I can.

I've checked and found that your order has been successfully billed and is now in the packing process. The maximum estimated delivery date is ${order_tat} but if you still want to cancel, you may deny the delivery at the doorstep upon the delivery attempt.

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**For prepaid orders, rest assured that the complete refund (including shipping charges and Health Credits, if any) will be initiated automatically once the order is returned to the store and marked as cancelled. The refund will be processed to your payment source within the standard bank timelines.