I'm sorry to learn that you've chosen to cancel your order. Even though it's disappointing, I'm here to assist you in any way I can.

It seems that the recent delivery attempt for your order was unsuccessful due to the reason <mention the reason>. The maximum estimated delivery date is ${order_tat}  but If you still want to cancel, you may deny the delivery at the doorstep upon the delivery attempt.

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**For prepaid orders, rest assured that the complete refund (including shipping charges and Health Credits, if any) will be initiated automatically once the order is returned to the store and marked as canceled. The refund will be processed to your payment source within the standard bank timelines.