It is very unfortunate that your experience with one of our sample collection executive wasn't satisfactory. We treat matters of timely customer service with utmost seriousness and sincerity.
Please note that we take any kind of executive feedback related to sample collection very seriously and we always work towards enhancing our services so that every interaction you have with us is pleasant.

Kindly raise a ticket here and we will ensure that the feedback is passed on to the right team.