KBs-Backend-On_Hold

Updated KBs for On_Hold Orders Reason code wise

R011110-Hold Audit Purpose
Order On Hold - Prescription Under Verification! The uploaded prescription is under verification by our pharmacists.  We will contact you on your register...
Thu, 5 Oct, 2023 at 9:32 PM
R013803-GCV Hold
I've noticed that the uploaded image does not meet the criteria of a valid prescription as it appears to be an arbitrary image. The image may be a selfi...
Wed, 7 Feb, 2024 at 1:15 PM
R020045-Invalid Prescription-Cx requested to Call Back
Order On Hold - Requested Callback Scheduled!  The uploaded prescription does not specify the date & patient name which is an essential requirement ...
Fri, 9 Jun, 2023 at 2:30 PM
R020046-Invalid Prescription - Cx requested to Call Back
Order On Hold - Requested Callback Scheduled!  The uploaded prescription does not specify the date of visit which is an essential requirement for it to be ...
Fri, 9 Jun, 2023 at 2:33 PM
R020047-Invalid Prescription - Cx requested to Call Back
Order On Hold - Requested Callback Scheduled!  The uploaded prescription has exceeded its expiration date and is no longer valid for use.   We connecte...
Fri, 9 Jun, 2023 at 2:35 PM
R020048-Invalid Prescription - Cx requested to Call Back
Order On Hold - Requested Callback Scheduled! The uploaded prescription has exceeded its expiration date and is no longer valid for use.   We connec...
Fri, 9 Jun, 2023 at 2:37 PM
R020049-Invalid Prescription - VC Interested
Order On Hold - Free Audio Consultation Arranged! The uploaded prescription does not specify the date of visit which is an essential requirement for it ...
Fri, 9 Jun, 2023 at 2:39 PM
R020050-Invalid Prescription - Ready To Reupload
Order On Hold - Reupload The Prescription To Get Your Order Moving! The uploaded prescription does not specify the date of visit which is an essential requ...
Fri, 9 Jun, 2023 at 2:43 PM
R020052-Invalid Prescription - Cx requested to Call Back
Order On Hold - Requested Callback Scheduled! The uploaded prescription does not specify the date of visit which is an essential requirement for it to be c...
Fri, 9 Jun, 2023 at 2:44 PM
R020053-Invalid Prescription - VC Interested
Order On Hold - Free Audio Consultation Arranged! The uploaded prescription does not specify the doctor/clinic name which is an essential requirement for i...
Fri, 9 Jun, 2023 at 2:44 PM